Get a new meter connection with Niccolo

An important step of starting your own business is finding the right premises for it. Once you do that, you need to think about the energy supply for them. Choosing the best energy deal is important to avoid overpaying for energy. Similarly, getting an accurate metering system is essential to effectively measure how much you consume.

At Niccolo, we want to help our customers install new connections and connect meters. Find out more about these services and why they are important.

How can I get a new meter connection for my business?

If you are based in the UK and you own a business, we can help you arrange a gas connection for your business and install a meter at your premises. If you choose us as the provider of these services, the whole process will be straightforward and stress-free.

Here are a few steps you need to follow to get our help with your new connections”

  1. Get in touch with us

You can reach us by phone on +44 131 610 8868 or by email at When you contact us, tell us what services you need. We will try to answer your query as soon as possible and provide you with more details regarding the services you are interested in. We will also give you an estimate of how much that will cost.

  1. Prepare for the service

If you are getting in touch about meter connections, we will tell you what meters you can choose from. We will give you advice on which meter is the best for your business based on your consumption habits. Nowadays, customers are encouraged to install smart meters as they save them the trouble of having to submit meter readings to their suppliers.

  1. Welcome us to your premises

We might have to visit the premises of your business to discuss your requirements and to determine where the meter will be installed. During the visit, we will also discuss what day and time would be best for you to have the meter installed.

  1. Wait for your appointment

The waiting time for the installation varies depending on how busy we are. You might have to wait a few days. Usually, gas meters are installed quicker than electricity meters but it is always recommended to contact us at least 2 weeks in advance to make sure you have the meter connected on time.

  1. Have the meter connected

Finally, once the date of your appointment arrives, we will come to your premises to carry out the installation. The installation of a gas meter might take several weeks to complete. Usually, the process should be finalised within 6 to 12 weeks. How long it will take depends on how complex the installation is. Each business premises are different so sometimes it can be easier and sometimes more challenging. We do not want to rush through the process to make sure the installation is done at the highest standard.

What information do I need to provide when requesting a meter connection?

There is some information we might need from you when you contact us regarding your meter connection. Before you give us a call or send us an email, make sure to prepare the following:

  • Full address of your business’s premises
  • Your full name (as the business owner)
  • Your Meter Point Reference Number (MPRN)
  • A number that we can reach you on
  • Information about where the meter will be placed at the premises
  • Information about your maximum gas requirements
  • Date when you need your meter fitted.

That should be enough but if we need any additional information before the installation takes place, we will let you know.

What information you might need from us

We understand that you might have some questions or doubts during the process and we will be around to answer and clear them. It can be difficult to come up with things to ask so we prepared a list of some questions that customers often have:

  • Do you also provide connection upgrades?
  • Do you install smart meters?
  • Are there any types of installations you avoid?
  • How much do you charge for these services?
  • Who should I contact if I have questions about the installation?
  • Do you use a third party to carry out the installations?
  • Am I obliged to sign a contract after receiving a quote?

Feel free to ask us any of these. We offer full transparency and assistance throughout the process. We will guide you through each step of getting your new connection.

Why do I need a new meter connection?

Installing a new meter helps you make sure that it takes accurate readings and that you only pay for energy you actually consume. If you are moving into new premises where there already is a meter, it might be worth considering replacing it with a new one. That can help you save money as newer meters tend to be more accurate. Moreover, if you opt for a smart meter, you will save a lot of time as you will not have to worry about remembering to submit your readings. The meter will automatically do it for you.

Why should you choose Niccolo for your new meter connection?

Here at Niccolo, we have experience with installing meters and setting up new supplies. Over the years, we have installed many energy meters and supply connections for all kinds of businesses. We are committed to making the whole process easy and we offer competitive prices. We also take time to understand the individual needs of each customer and their energy consumption habits. This way we can offer solutions that match the budget and the requirements of each business we work with.

We offer excellent customer support and our advisors are highly trained so you can be sure you are receiving the best quality care.

Frequently Asked Questions

How much does getting a new meter connection cost?

Unfortunately, we cannot give you an estimated cost right away as each meter installation is different. We need to visit your premises to inspect the installation area. Then, we will be able to tell you what the price would be. Nevertheless, if you choose Niccolo as the provider of this service, you can be sure you are getting the most competitive rates.

What is my Meter Point Reference Number (MPRN)?

Your Meter Point Reference Number (MPRN) is an 11 digit number assigned to your meter. You can find it on your electricity bill. Most suppliers place it on the first or second page of the bill in one of the corners. Some people get confused and they look for the MPRN on their meter. But, the number you see there is most likely the serial number of your meter.

Does my smart meter need to be plugged in?

To function properly, your smart meter needs to be plugged into the mains. Most smart meters are equipped with an internal battery that prevents disruption in their service when, for example, moving the meter. Keep in mind, however, that the battery usually lasts for about an hour and a half. Smart meters need to be installed by professionals and you should always keep them plugged in. 

Can smart meters give false readings?

The biggest advantage of smart readers is that they record your energy consumption in real-time. That is why they tend to be extremely accurate. They also regularly report on your consumption directly to your supplier so you are billed for what you use, not for estimated readings. That said, smart meters rarely give false readings.

Of course, as with any other electronic device, mistakes can sometimes happen. If you think your smart meter is broken, get in touch with your supplier immediately. If you hired Niccolo to install the meter, contact us and we will investigate the issue and help you fix it.

At Niccolo, we also offer Bill Validation services where we analyse your past energy bills and verify whether you have been paying the correct rates or whether your supplier has been charging you too much.

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