Digitising the customer experience to improve customer support

adoption of technology to operate business as usual. According to a McKinsey Global Survey, companies have accelerated the digitisation of their customer interactions and their internal operations by three to four years. This increased investment in tech, welcomes a new era of digitally savvy customers and a new standard that customers expect in service. Greater

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Covid-19 gas market update

As we adjust to the new normal, with the most significant effects of Covid-19 and related lockdown restrictions hopefully behind us, the gas market too has begun to show some persistent signs of recovery and a return toward its own new normal. Our last blog piece signed off by saying “if we can avoid a

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Zenergi Webinar – Low Carbon Skills Fund Phase 3: Take the next step towards a low-carbon heated MAT – BESA

Tuesday 31 May 11.30   Up to £14 million of funding is to be made available by The Department for Business, Energy and Industrial Strategy (BEIS) in Phase 3 of the Salix Low Carbon Skills Fund (LCSF). Join this session where Zenergi will share their wisdom and experience from rounds one and two to help

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