These conditions apply to all Niccolo contracts supplied by Pozitive Energy, entered into after 11/11/21
Non-domestic T&C for contracts entered after 11 Nov 21 (version 2.3)– Clarification of Termination clause and fees
Clause 10.3.1 has been added to provide absolute clarity on how a termination fee is calculated if a customer wants to cancel their contract before we start supplying them.
Other updates are minor (clauses 4.1, 4.2.2, 9.4).
The changes will be effective from 19 October 2022
Non-domestic T&C for contracts entered prior to 11 Nov 21 (version 1.3)– clause 4.4 has been updated to require us to switch customers in 5 working days.
Non-domestic T&Cs for a contract entered after 10 Nov 21 (version 2.1) – clause 4.4 has been updated to require us to switch customers in 5 working days. These have been superseded by Version 2.3 above.
Domestic T&Cs – sections 5 and 6 have been updated to require us to switch customers within five working days and to set out our obligations if customers exercise their right to cool off.